Issue:
Allow users to access other user’s mailbox.
Method:
To make yourself a delegate of a user’s mailbox, open the Active Directory Users and Computers snap-in, and then follow these steps:
- Right-click the organization domain name, point to View, and then click Advanced Features.
- Click the Users container (or the organizational unit where the user is located).
- Right-click the user account, and then select Properties.
- Click the Exchange Advanced tab.
- Click the Mailbox Rights button.
- In the Permission window, click the Add button to add yourself to the list of those whose are allowed to access this mailbox.
- In the next Permission window, click to select the Allow check box under Full Mailbox Access, and then click Apply to implement the changes.